Terms & Conditions

Last updated: 1 April 2026

1. About Us

This Website is operated by Chuckals ("we", "us", "our").
Registered / trading address: Chuckals, WA, 98466
Email: customerservice@chuckals.net
Phone: Not provided

2. Website Use

You agree to use this Website lawfully and not to misuse it in any way, including (but not limited to) attempting to gain unauthorised access, uploading harmful content, or disrupting the Website’s operation.

3. Products & Information

We aim to ensure all product descriptions, images, pricing, and availability information are accurate. However, errors can occasionally occur. If we discover an error in the price or description of an item you have ordered, we will contact you as soon as possible and give you the option to reconfirm or cancel the order.

4. Orders

When you place an order, you are making an offer to purchase products. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel an order at any time, including for reasons such as:

Product availability issues
Pricing or listing errors
Suspected fraud or misuse
Delivery restrictions

5. Pricing & VAT / Taxes

All prices shown on the Website are subject to change without notice. Where applicable, VAT or sales tax will be shown at checkout. Delivery charges (if applicable) will be displayed before you confirm your order.

6. Payment

Payment must be made in full at the time of ordering unless otherwise agreed in writing. We may use third-party payment providers to process payments securely. We do not store full card details on our systems.

7. Delivery

We aim to dispatch and deliver orders within the timescales shown at checkout or confirmed by email. Delivery times are estimates and may be affected by factors outside our control.

Risk of loss or damage to products passes to you upon delivery. Please inspect goods upon receipt and notify us as soon as possible if anything is missing or damaged.

8. Returns & Refunds

If you wish to return an item, please contact us first using the details on our Contact page.

Returns are subject to the following conditions:

Items must be returned unused, in their original packaging (where possible)
Returns must be requested within a reasonable timeframe of delivery
Some products may be non-returnable (e.g. personalised or made-to-order items)

Refunds will be processed once the returned goods have been received and inspected. Delivery charges may not be refundable unless the return is due to an error on our part.

9. Cancellations

If you need to cancel an order, please contact us as soon as possible. If the order has already been dispatched, you may need to follow the returns process instead.

10. Warranty & Liability

Nothing in these Terms affects your statutory rights.

We are not liable for indirect or consequential losses, including loss of profits, loss of business, or loss of data, except where such liability cannot be excluded by law.

11. Intellectual Property

All content on this Website (including text, images, logos, and graphics) is owned by or licensed to Chuckals. You may not reproduce, copy, or distribute any content without written permission.

12. Privacy

Any personal information you provide will be handled in accordance with our Privacy Policy.

13. Third Party Links

Our Website may include links to third-party websites. We are not responsible for the content, policies, or practices of any third-party sites.

14. Changes to These Terms

We may update these Terms from time to time. Any changes will take effect once published on the Website.

15. Governing Law

These Terms are governed by and interpreted in accordance with the laws of the United States. Any disputes will be subject to the exclusive jurisdiction of the courts of Washington State.

16. Contact Us

If you have any questions about these Terms & Conditions, please contact us via:
https://chuckals.net/contact/